Privacy Policy
1. Information We Collect
Tamilanmart collects personal data to provide a seamless grocery shopping experience:
- Identity & Contact: Name, delivery address, phone number, and email.
- Transaction Data: Order history, items purchased, and payment method (we do not store full card/UPI details; these are handled by or ).
- Technical Data: IP address and device type used to access the store.
2. How We Use Your Data
We process your data only for:
- Order Fulfillment: Processing payments and delivering groceries to your doorstep.
- Updates: Sending SMS/WhatsApp alerts for order confirmation and delivery status.
- Safety: Verifying identity to prevent fraud and ensure food safety compliance.
- Legal: Maintaining records as required by and tax authorities.
3. Data Sharing & Third Parties
Tamilanmart does not sell your data. We share it only with:
- Delivery Partners: To ensure your groceries reach the correct address.
- Payment Gateways: To process secure transactions.
- Legal Authorities: Only when required by Indian law.
4. Data Retention
We store your information for as long as your Tamilanmart account is active or as necessary to provide services. Perishable order records are kept for a minimum period to assist with quality disputes or food safety recalls.
5. Your Rights (DPDP Act 2023)
As a user of Tamilanmart, you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Update incorrect addresses or phone numbers.
- Erasure: Request the deletion of your account and personal data.
- Withdraw Consent: Opt-out of marketing communications at any time
6. Cookies
We use cookies to remember your "Cart" items and your preferred delivery location to save you time during your next visit.